I have tried to reboot the device several times and I tried to factory reset it several times. Nothing work! It just displays the Meta logo. This is very disappointing as this was a gift for my son and he cannot enjoy it. Please help!
Hey there @No3ley! We appreciate you contacting us about your Quest 2! We understand your disappointment with not being able to set up the device for your son to enjoy his VR experience. To assist you further, please send us a private message with some details so that we can investigate this for you! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Hello again @No3ley! We wanted to make sure if you managed to find a solution for your Quest 2 to start up. If you still require assistance, feel free to contact us without any hesitation!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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