09-20-2022 12:28 PM
I can't pair my controllers to my quest 2 because it keeps asking me to pull the tabs, and I can't connect my controllers via wifi because my quest 2 isn't connected to my phone and doesn't have it's wifi on. How do I fix this?
09-20-2022 01:06 PM
You need to update the firmware on your Quest. I've written up a guide at https://forums.oculusvr.com/t5/Oculus-Quest-2-and-Quest/Can-t-set-up-RMA-d-Quest-2-Doesn-t-detect-co...
Hope that helps.
09-20-2022 01:47 PM
It didn't work, it just sent me back to the pairing controller screen after it finished installing
09-20-2022 02:55 PM
I have the same issue. I’m a software engineer with pretty good tech skills. I’ve tried everything possible for weeks! Once you get into this state it’s a problem with corruption in your Meta account. Some people have been waiting 10 weeks for a fix.
I also have a ticket open with support. A replacement unit doesn’t help (can be worse!).
Meta needs to fix this soon!
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