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[Known Issue] - App/Game refunded and cannot repurchase

GhostBishop
Honored Guest

I am trying to repurchase Contractors Showdown that I refunded. The refund was approved and got my money back but the game still shows pre-ordered and is not allowing me to repurchase the game. Anyone know 

1 ACCEPTED SOLUTION

Accepted Solutions

Hey @GhostBishop. I've got some news to share, and it's good! It looks like the team has confirmed that this should now be resolved. You can now try to repurchase Contractors Showdown. let me know if you run into any issues doing so and I'll be glad to check with our internal team. You can also reach out to @MetaQuestSupport through PM via their profile if you'd prefer to work with them on any next steps to potentially take.

Sometimes it's okay to be a little Bing Chilling

View solution in original post

4 REPLIES 4

TheAntiSocializer
Meta Quest Support
Meta Quest Support

Hey @GhostBishop, thanks for taking the time to flag this on the forums! After a bit of digging, it does look like this is something that our team is currently working on resolving. 

As I get any more updates I'll try to pass them along here! 

Sometimes it's okay to be a little Bing Chilling

Hey @TheAntiSocializer any updates on this? Would love to be able to purchase the game so I can finally play it.

Hey @GhostBishop. At the moment I actually don't have any information to share besides that they're working on it. I've been trying to push for information but I haven't heard much yet. Hopefully I'll have more to share soon since I know you're wanting to jump in asap.

Sometimes it's okay to be a little Bing Chilling

Hey @GhostBishop. I've got some news to share, and it's good! It looks like the team has confirmed that this should now be resolved. You can now try to repurchase Contractors Showdown. let me know if you run into any issues doing so and I'll be glad to check with our internal team. You can also reach out to @MetaQuestSupport through PM via their profile if you'd prefer to work with them on any next steps to potentially take.

Sometimes it's okay to be a little Bing Chilling
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