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Known Issue - Quest Headset Users unable to update to the latest software build

MetaQuestSupport
Community Manager
Community Manager

There is currently a known issue with the headset, where the headset is unable to update to the latest software build. Our engineering team is currently working on a fix for this issue.

Please, DO NOT factory reset your headset.

The team is actively working on resolving this issue. Please keep an eye on this post for the latest updates regarding the fix.

We appreciate your patience as we work quickly to get this sorted.

Update 6/12/2024

Fix has gone out to resolve the issue. Users just need to update their headsets. Please let us know in this thread if everything is working. Thank you all for your patience.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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