09-02-2022 11:44 AM - last edited on 09-26-2022 08:34 AM by Ryanality
I just recently sent my quest 2 and controllers back to be replaced but the refurbished quest 2 controllers that was sent to me won't connect to the refurbished quest 2 headset that was sent to me so my headset is stuck in the paring initial setup screen. I tried linking my headset to my app to set up controllers that way but no matter how many times I tried to pair it putting the pair code in it won't pair up. I have factory reset several times. I have reinstalled the app already a few times. Yes my location and bluetooth is on. I have already been through setting this up with my old quest 2 that I sent back with no problems. I don't understand how I was sent a refurbished quest 2 and controllers that can not even set up. Please help me fix this or let me get a replacement that works.
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09-17-2022 08:41 AM
09-17-2022 08:43 AM
Assuming you have headset in sideload mode (from headset boot menu), you just execute the sideload command.
Looking at your screenshot you may or may not need to use Update.zip or ./Update.zip as the first command you tried, which looked right, didn’t seem to find the file.
09-17-2022 08:45 AM
yeah but wasnt something suppose to pop up on my quest cause no update happen, wait so did i get the command wrong or sum?
09-17-2022 08:46 AM
09-17-2022 08:47 AM - edited 09-17-2022 08:49 AM
That last command looked right. Try .\adb sideload .\Update.zip
If that doesn’t work, put the complete path to Update.zip, starting with C:
09-17-2022 08:52 AM
09-17-2022 08:53 AM
wait how i do the path then what will the command look like
09-17-2022 08:59 AM
So, not sure if it really matters, but they told me to name it update.zip, not Update.zip
The adb command is saying it can't locate the file, which is odd since it is in the same directory, but try giving it the complete path to where it is, like:
.\adb sideload C:\Users\Toka ushi\Downloads\platform-tools_r33.0.3-windows\platform-tools\Update.zip
One other thing that *might* be causing issues is that space in Toka ushi. So you might want to put the files in a folder that has no spaces, like C:\temp
09-17-2022 09:09 AM
09-17-2022 10:26 AM
I would put into a directory without spaces in the name.