I just recently sent my quest 2 and controllers back to be replaced but the refurbished quest 2 controllers that was sent to me won't connect to the refurbished quest 2 headset that was sent to me so my headset is stuck in the paring initial setup screen. I tried linking my headset to my app to set up controllers that way but no matter how many times I tried to pair it putting the pair code in it won't pair up. I have factory reset several times. I have reinstalled the app already a few times. Yes my location and bluetooth is on. I have already been through setting this up with my old quest 2 that I sent back with no problems. I don't understand how I was sent a refurbished quest 2 and controllers that can not even set up. Please help me fix this or let me get a replacement that works.
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I got it to do that and see where on the oculus it says upload but as soon as it says uploading it just makes the screen black and a few moments later it boots up in regular mode and still get the need update error when trying to connect. I typed in ./adb sideline update.zip and the other ways you said. It goes to upload but then says the transfer is 0.00.
Again I couldn't get it to work myself till I took it to a friend that runs a repair service to get it working for me. I'm sorry I'm not pc tech skilled so I can walk you through it and I'm not sure if I'm allowed to post he's business info here without getting into trouble by oculus support or I would.
If anyone's still having issues, I made a post that's gained a LOT of traction. On said post, I made a lengthy tutorial which fixed my Quest-1 and allowed me to pair my headset. It should work for Quest 2 as well. In theory it should also indirectly allow you to fix/pair your controllers aswell.
You can find the fix in question in one of the "Accepted Replies", or just in the reply section if you can't find it. Feel free to check it out here: