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Lag/Sliced up/Tearing Image with (3rd party) link cable.

Skyflamme
Honored Guest

Hello Meta Community,

I just bought an 3rd party link cable, and connected it with my pc and the Meta Quest 2. It worked and I was now standing in the normal white void room or smth. But when I moved my head, the image was jittery and sliced up or something like that. I've provided a video so you can see what I mean.

What I already tried:
 - searched in the internet for fixes
 - changed settings in the debug tool
 - set resolution and framerate down

Does anyone know what I'm doing wrong?

f89d998a-3b17-46ad-b621-1589229d9c87.png

https://www.youtube.com/watch?v=35nClsfvTgk

Have a great day,
Skyflamme.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @Skyflamme! We thank you for trying some steps on your own; it lets us know you're ahead of the game. We understand that your Link cable is messing up your display in your headset. We know how this can dampen your gameplay and would love to help resolve this for you! If you can please answer the following questions for us:

  • Have you tried using the headset via Air Link?
  • What type of third-party cable are you using?
  • Are there any rips, kinks, or tares in the cable?
  • How many USB devices are connected to the PC?

We also would like for you to try these troubleshooting steps:

  • Repair your PC app.
  • Install the latest Meta Quest drivers.
  • Make sure the latest USB drivers and operating systems are updated.
  • Factory reset your headset.

Please let us know if any of these steps work!

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We're just following up with you to see if you still need assistance. If so, please provide the information from our previous message and we'll assist. We hope you have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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