cancel
Showing results for 
Search instead for 
Did you mean: 

Lag

Lockzvr
Honored Guest

my games are extremely laggy and i know its not wifi because i did a speed test where i play and everything was perfect

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @Lockzvr! Thanks so much for reaching out and sharing this experience with us. We certainly know how much lagging can affect our gameplay, and we'd be happy to help look into this with you. To catch us up to speed, we've listed some questions for you below:

 

  • Are you using a dual-band router?
  • Have you attempted any reboots of the headset, router, and phone?
  • Does the lagging effect change if you move closer to the router?
  • Are you experiencing any error codes or alerts?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again! We're following up to ensure you got our previous message. Please feel free to reach out if there is any support or information we can provide. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?