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Lag

Lockzvr
Honored Guest

my games are extremely laggy and i know its not wifi because i did a speed test where i play and everything was perfect

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @Lockzvr! Thanks so much for reaching out and sharing this experience with us. We certainly know how much lagging can affect our gameplay, and we'd be happy to help look into this with you. To catch us up to speed, we've listed some questions for you below:

 

  • Are you using a dual-band router?
  • Have you attempted any reboots of the headset, router, and phone?
  • Does the lagging effect change if you move closer to the router?
  • Are you experiencing any error codes or alerts?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again! We're following up to ensure you got our previous message. Please feel free to reach out if there is any support or information we can provide. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!