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Lava bundle redemption issues help GT

noseymom.2023
Honored Guest

Please help. I gifted my son the I Lava You pack for gorilla tag. He clicked redeemed and on my end it shows redeemed. However it doesn’t take him further after the view gift and his account in gorilla tag doesn’t have the bundle of new items or 10,000 rocks.

 

hard restart, restart game etc has not worked 

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