I have an issue with my left Quest Pro controller suddenly not being recognized by my Quest Pro. I have tried to clean the cameras, restarted my headset multiple times and tried re-pairing my controller to the headset, but each time I get the same popup saying "Controller Cannot be Paired". It doesn't happen with the right controller, it works perfectly fine, I even tried re-pairing that one and it went through without any issues. I have no clue what to do next.
Thank you for bringing this issue to our attention.
We understand that you are having pairing issues with your left controller, and we know how important it is for you to get your issue sorted. We would like to investigate further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space.
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