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Left Controller

My left controller stopped working and I was wondering if I was eligible for a free replacement through my warranty?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey JohnnyOculusQuest2, we totally get how you feel on this as the controllers are an important part of the Meta Quest experience. Before doing anything else, we would like you to try leaving batteries out of the controllers for up to 10 minutes and replacing them with new ones.

If the issue still persists after trying this, please reach out to our Support Chat Team so they can guide you through some more advanced troubleshooting options! You can connect to them with this link.