cancel
Showing results for 
Search instead for 
Did you mean: 

Left Lens copy?

MrUnicornttv
Honored Guest

I’ve had my headset for a while and I’ve noticed recently (about 3 months) that my left lens has a copy like thing. It’s like a ghost that is smearing ish. When I move my head it’s like the light is still at the original spot for a second. Every time I restart the headset it works for a good 3 minutes then it goes back. Please help because it is making me not want to play anymore and buy any games I wanna play. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Howdy there, @MrUnicornttv! You've come to the right place, and we'll be more than happy to assist you in getting this resolved as quickly as possible, since we understand how vital it is to have a good display on your headset. Please send us a private message so that we can continue to help you.

 

Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We're keeping an eye on you and wondering if you still need any further assistance. If you do, please let us know, and we'll be more than delighted to continue assisting you. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?