When I was playing a game I hit something and it immediately stopped working. I tried pairing on the oculus app but with no avail, anytime I was long pressing the 3 lines the lights that came on were blinking blue but never connected to the headset. I tried holding x and the 3 lines for the leds and it came on but never worked either. Any solutions to this problem?
You mentioned that the controller was blinking blue. This typically means that the controller was booting up. After this blinking, did the LED lights just stop altogether?
We would encourage you to factory reset the controller:
Right Controller: Hold A and Oculus buttons until the LED begins flashing red/white. Left Controller: Hold X and Menu buttons until the LED begins flashing red/white. Release the buttons immediately after the LED begins blinking red/white. Perform a manual pairing and check if controller LED would flash blue and white to signal pairing state. Once paired, controllers may take a while to update and stay unresponsive until they finish, and LED would be purple during the update.
If these troubleshooting steps aren't effective for you, we would invite you to message us privately so we can explore other options.
Looking forward to hearing from you, and helping you however we can!
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Hey there! Just following up to see if you got sorted? You're always welcome to reach out if you need any further assistance!
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