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Left controller battery disconnecting

Level 2

Left controller battery is disconnecting while playing making it impossible to play games like gorilla tag. Replaced battery and nothing I have tried is working.


What else have you tried? One of the common fixes on the internet involves putting some silver paper or foil at one end of the battery compartment to compensate for worn battery connectors.

Meta Quest Support
Meta Quest Support

Hey @corpsecatfan1! Aside from replacing the battery, have you also tried cleaning the battery bay with a dry cloth or non-abrasive anti-bacterial wipes? If not we'd recommend trying that, but please don’t use alcohol or an abrasive cleaning solution. Additionally, we wouldn't recommend putting any foil or anything into your controller as that could potentially cause further damage. 


Are you seeing any lights on the controller that are on (blinking or solid)? Any vibrations? And is the right controller working fine?