So how many other folks are having issues with their left controller? Specifically my controller powers on just fine. Lights come on. Everything else But my headset will not recognize it. So now, after I factory reset the headset to try to repair the. controllers. I can't get past the first page on. setting up the the Mediquest two headset. because it won't pair with the left. From my understanding, this is a very common problem. Is it?
Hi @awake111, we understand you're having issues with pairing your left controller and we're disheartened to know that this has hampered your VR experience with Meta. Therefore, we suggest you to PM us so that we could investigate this in detail as we require further information from your end.
I also have issues with left controller, it was shaking at first, then it stopped being visible at all. I bought second controller because previous one also stopped being detected. It's so frustrating
Thanks for reaching out in our community regarding your issue. I understand you're having a bit of difficulty syncing your left controller to your Quest 2, so lets see what we can do! Could you please attempt this troubleshoot to see if this resolves the issue:
1. Remove batteries from the controller
2. Go to our Horizon app and select the option to pair a new controller
3.put the batteries back into the controller while holding down on the buttons
If you could attempt this that would be amazing and please report back on how you got on!
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