cancel
Showing results for 
Search instead for 
Did you mean: 

Left controller not connecting

phantom010
Honored Guest

So as a few other people I see the controller stopped working over night. I've tried new batteries, taking them out for over an hour, repairing them in app. It says it pairs successfully and the controller firmware was updated but still does not work. Then it just flashes 3 times fast (x2) the flashes 3 times slow (x1)

What's going on? Only have right controller and it's getting annoying. 

2 REPLIES 2

Tonberry_Qing
Retired Support

Hey @phantom010, it sounds like one of the controllers could be stuck in a firmware update.  
Can you try the following:

  1. Make sure the headset is fully charged
  2. Remove the batteries from the controllers for an extended time. (10mins or more)
  3. Perform a hard reset on the headset. 
  • Power headset down (Press and hold the power switch for 10 seconds) let the device stay off for a few minutes
  • Push power button and volume (-)
  • Use the volume button to select Reboot from the menu. Push Power button to select.

Now that your headset is powered on, replace the batteries in the controllers and proceed through the pairing process.  Hopefully this will let your controller that is stuck in limbo fix itself. 

 

Please let me know how it goes!

ef714022-d0fa-455e-bfcf-79a36c224565.jpg

 

 

 

Have you tried turning it off and on again?

psjoe
Honored Guest

This also has happened to me. I tried new batteries, re-setting to factory settings, unpairing and repairing, hard  restarts and everything else

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?