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Left controller not working Meta Quest 2

MaceTheAce1545
Honored Guest

Whenever I use to joystick for the left-handed controller for my Meta Quest 2 (256GB), I get moved in many different directions even when I am not moving it. There is a constant glitch. I have tried replacing the batteries, resetting the controllers, re-pairing the controllers, etc. Nothing seems to be working.

I bought the extended warranty from Best Buy. They are willing to offer me a refund in the form of a gift card, but they no longer sell the Quest 2, 256GB model anymore. My unit is still under warranty, but I am not getting anywhere trying to contact Meta Quest for help.

Help! This unit was very expensive and I am not happy that it has not lasted very long. 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @MaceTheAce1545. We would like to look deeper into this and will be asking for some sensitive information. To get the best solution for you, we would love to hear from you in a private message. To get to our PM's, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Talk soon!

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