So this just happened recently but as I’m playing a game sometimes I’ll be able to walk just fine and then it will just like cut out. I can walk left, right, and backward but it won’t let me walk forward.
Hey there, @Quackymack! We certainly know how essential it is to have your controllers working properly to bring your best game to the table! We'd love to dig deeper into this matter with you and get this resolved together in no time! Go ahead and follow the next steps below and see how it works out for you!
Compressed air can be used to remove any debris inside the controller
Remove unsupported third-party accessories that may affect button movement or controller detection. For example, controller covers, controller attachments, etc.
Remove the battery from the controller for 30 seconds. Try a new battery.
Once this is completed, let us know if you're still experiencing issues and we'll continue exploring more options for you. We're looking forward to hearing back from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @Quackymack! We certainly know how essential it is to have your controllers working properly to bring your best game to the table! We'd love to dig deeper into this matter with you and get this resolved together in no time! Go ahead and follow the next steps below and see how it works out for you!
Compressed air can be used to remove any debris inside the controller
Remove unsupported third-party accessories that may affect button movement or controller detection. For example, controller covers, controller attachments, etc.
Remove the battery from the controller for 30 seconds. Try a new battery.
Once this is completed, let us know if you're still experiencing issues and we'll continue exploring more options for you. We're looking forward to hearing back from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
