cancel
Showing results for 
Search instead for 
Did you mean: 

Left controller not working

LeftyvrYT1
Level 2

So when I was playing a VR game my left controller stopped working for some reason and I took out the battery for 2 days and still doesn't work it said it needed a update once now im think of buying a new one but can't get a new one in 8 months.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @LeftyvrYT1! We know how important it is having your controllers function properly, we'd love to help get you back in the game! We have a couple options for getting this resolved, please give these a try:

  • Unpair and re-pair the controller
  • Remove the battery for at least 10 minutes before replacing with a fresh battery
  • Ensure you have cloud backup enabled to secure your data, and perform a factory reset

If these steps don't help, reach out to our amazing support team so we can look into your available options. We look forward to hearing from you!

MetaQuestSupport
Community Manager
Community Manager

Howdy! We wanted to check in with you, were you able to get your controller working? If not, let us know! We're here to help.