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Left controller not working

Volt720
Honored Guest

so the last time i played was 2 weeks ago and every thing was fine but today when i went to play BeatSaber my left controller started disconnecting after the second song. Since i store my quest and controller i dont know why it's doing that i've tried unparing and reparing, getting the battery out, changing battery, letting the controller rest without the battery and factory reset but nothing works and i really don;t wanna pay 109$ for one controller. so if anyone of you guys had the same problem and fixed it please tell me.

 

Thanks have a good day.

2 REPLIES 2

FiGu-RiNa
Honored Guest

Hello; so this night i decided to play beat saber and i've really the same problem; my left controller after 2 maps just don't working anymore. My headset have something like one month and never fall. I try to disconnect my controller and reconnect but nothing work? Do anyone have an answer? 

MetaQuestSupport
Community Manager
Community Manager

Hi there! We're sorry to hear you're having a hard time with your controller staying connected. We know this limits your gameplay, and we want to help fix this with you.

 

We appreciate you laying out all the troubleshooting steps you've attempted so far. Seeing that those are all the steps we normally recommend, we want to ask that you submit a support ticket so we can look into your options. When you submit your ticket please include the details of your issue as well as all the troubleshooting steps you've done. One of our agents will be happy to move forward with you regarding this issue.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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