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Left controller spinning

MR_Cheddar
Honored Guest

My left controller is just spinning. The right works fine. Tried taking out batteries for 15 minutes, put brand new battery in, unpaired then repaired, recalibrate and reboot. Have plenty of light, tried in different rooms. It happens at the home screen and in games. I have yet to do a factory reset as I want to try all steps before I do that. Please advise. Thank you

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey there @MR_Cheddar! We understand you are experiencing issues with your left controller. We'd love to assist you further with this issue, so that you can get back to enjoying those fun games and apps! We have a couple of questions to get a better understanding:

  • Can you explain what you mean by the controller is spinning?
  • What is the LED status? Blinking, solid, or no light at all?

We suggest completing a factory reset using these steps:

  • Turn off your headset.
  • Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
  • Use the volume buttons on your headset to highlight Factory Reset and press the power button.
  • Use the volume buttons on your headset to highlight Yes and press the power button.

Let us know if this helps, as we are eager to assist you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello! We know is been a few days but we wanted to see if you're still in need of any assistance! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Brack1shB
Honored Guest

Same here but it’s only in vrchat and blade & sorcery how can I fix’s it because I tried letting the battery’s sit out did nothing I rest the vr nothing happen

Hey there, @Brack1shB! We understand that you're reporting issues with your left controller and that it's only happening in VRChat and Blade & Sorcery. Let's work together to get to the bottom of this! 

 

Let's start with some questions:

  • You mentioned taking the batteries out of the controllers. Did you try any of the other troubleshooting mentioned in this thread? If so, please let us know, so we don't accidentally repeat anything. 
  • What did you mean by resting the VR?
  • Please provide us with the color LEDs on your controllers both before and after the issue is happening.

We look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello again, @Brack1shB! We want to make sure that you are fully taken care of. If you still need help with this, please feel free to reach back out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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