11-05-2022 09:34 PM
My controller will turn on and connect and show its connected but when i go into a game like gorilla tag i can press buttons but when i move my arm nothing happens.
11-07-2022 06:36 PM
Hey @Con352! It must be pretty hard to be a gorilla if your hand can't move! Let's see what we can do to get you back in the game.
First, we have a couple troubleshooting steps for you to try:
If you're still having trouble after trying those steps, could you please answer the following so we can get a better look at what's happening:
11-07-2022 07:04 PM
yes only left controller. in other games along with home environment. no error messages
11-07-2022 07:06 PM
also when i turn on my oculus my right controller connects instantly but the left blinks over and over but will eventually connect
11-07-2022 07:29 PM
Thanks for your quick reply and for those details! If the troubleshooting steps we provided didn't help to get the tracking working, the next thing we would recommend is opening a support ticket here. Make sure you let them know what troubleshooting steps you've already tried, so you don't have to repeat anything that hasn't worked. The Support Team there will be able to look into this further and figure out the best way to get you back into the game!