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Left controller universal menu not working

AngelicLight1
Honored Guest

Hello, I’m looking for suggestions on how to fix my left controller! The universal menu button on the left stopped working sometime last night. I’ve tried multiple new batteries, unpair and repair multiple times, and I’m just at a loss of what to do! The controllers are very well taken care of and the button isn’t sticking. When I press the button it lights up but nothing happens.. TTIA

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @AngelicLight1! Oh no! It seems like your left controller is causing you some trouble. Now let's be honest, without those controllers, your VR experience would be as fun as eating broccoli-flavored ice cream! We also noticed that you've already tried some troubleshooting steps. Kudos to you for being proactive! We'd love to help you out, so why not shoot us a PM? We'll dive into the possibilities and find some awesome options for you! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @AngelicLight1! We were just checking in to see if you still needed help! Let us know if you have any questions! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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