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Left controller will not stay connected

darbebe17
Honored Guest

My left controller will not stay connected. It's only a few months old so I shouldn't be having issues already. I have tried everything.

I have changed batteries, left batteries out for several hours, rebooted headset, unpaired and repaired controller. I've tried every single thing that noted in other posts and videos I can find. Nothing works. At times it will connect but only a few minutes and then back to the same issue. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @darbebe17. We want to do everything we can to help you get your controller to stay connected. We know how much you want to get back to enjoying the world of VR! We appreciate all of the troubleshooting steps you have taken so far. We'd like to take a deeper look into this and see what we can do. Please send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, we hope you are doing well. We were just seeing if you still needed any more help. If so, please reach out to us. We'd be more than glad to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!