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Left controller

ROZ1185
Honored Guest

Hi ive had an oculus quest 2 since Christmas only gets used every weekend. Im having issues with the left controller it just keeps flashing fast and keeps connecting and reconnecting every 2 seconds. Ive tried new batteries, ive tried repairing, ive tried taking the battery out for 30mins and also a factory reset and it still seems to be happening. And im not prepared to buy a new controller that seems to be nearly the price of a completely new oculus. Also the fact ive not had it long. Please can someone help 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @ROZ1185! We know how much properly functioning controllers really add to the VR experience, so we wanted to pop in to help get yours back on track! To begin with, we did want to get a bit more clarification on this situation. Please tell us, is this controller still paired to your headset in the Meta Quest mobile app? How long does this controller stay connected in VR before it disconnects? When does this issue happen? Also, have you tried a different brand of batteries at all? Keep us updated and we can continue from there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello, hello, @ROZ1185! We're reaching back out to make sure you were able to get your left controller back to functioning properly. Should you still need assistance, please don't hesitate to reach back out with that requested information from our last post for reference! We'll always be glad to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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