07-15-202209:19 AM - last edited on 06-28-202402:57 PM by TheAntiSocializer
My left controller won't detect when I'm moving forward or up. I've unpaired and paired it and took the battery out for 30 minutes and put in a new one and nothing is working. There doesn't look to be any damage to it and it isn't really that old. Any ideas on what to do???
Hello there! We hope you're having a great day. We see you're having problems with your controller, which we understand can be frustrating. That is taking time away from your gaming. But don't worry, we'll take care of you. Could you please try the following steps:
Go to Settings
Go to Controller Settings
Under Joystick Deadzone and Range, select the joystick which is having issue
Follow on-screen instructions to recalibrate the joysticks deadzones
When powering on your controllers, ensure that the Analog sticks aren't being held in any direction and are at rest in the neutral position.
Please let us know if these instructions were beneficial. If you are still experiencing problems, you can submit a support ticket for further troubleshooting and assistance.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @DragonKing1995! We want to do our best to make sure you controllers are giving you the smoothest experience in VR, so we'd love to assist further! To begin with, let's clarify the following details so we can have a better idea of this situation:
When did this issue begin? Has your joystick ever worked properly in the past?
Have you tried to clean this controller using these approved methods? (Compressed air can be used to remove debris inside the controller.)
Have you tried a different brand of battery at all?
What specifically is happening in VR when you are using this controller?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello, @DragonKing1995! We're checking back in to make sure you were able to get your controllers back in order. If you're still running into issues, please don't hesitate to let us know and be sure to share those requested details in our last post for reference! We'll always be glad to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
this didn't help at all, it only stopped drifting...slightly, my controller still won't let me move forward despite going to settings for a bit more than the tenth time. please give me instructions because I am considering breaking my left controller with a concrete slab :3
Hi @QuestionableUnlicensedDoctor! We'd be crushed to know that you had to crush your controller with a concrete slab! So we'd love to assist you in getting this issue resolved as soon as possible! We notice that the steps provided above didn't work for you, so we have a few more we'd like for you to try:
apprecaite the attempt to try and help but it's continuing to not let me move forward, I've taken out and put back in seperate batteries. perhaps it's a problem with the controller itself?
Hey @QuestionableUnlicensedDoctor, thanks for the feedback. We suggest at this point to PM us in order to look into alternate options for resolving this issue for you. If you'd like to do so, please PM us by using the link here. We hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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