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Left quest 2 controller broken

schyoom
Level 2

recently my left controller got stick drift, and it has progressively getting worse until today when my controller completely stopped working. the tracking is stuck above my head and i cant do anything with it. is there any way that i could get a replacement for it?

UPDATE:

it doesnt turn on now.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Heya! Having a controller malfunction definitely takes you out of the fun world of VR. After seeing your update on the post, it seems like you'll need to look into some warranty options. You can go here to get in contact with our support team, and they will assist you further into looking at options. We look forward to assisting you and getting you back in VR!