cancel
Showing results for 
Search instead for 
Did you mean: 

Left thumb stick permanently scrolls down

SimFamilyAustralia
Honored Guest

We got our Quest 2 in October, so it’s only a few months old, although it has been used daily.

On the left controller, the thumb stick is permanently scrolling down when it is not being touched. If you scroll up, it does go up, but it them immediately scrolls down again when released. This happens in the main menu and in apps such as Beat Saber. It also effects the setting of the Guardian boundary because it lowers the floor level below the real floor. I have tried unpairing and re pairing it with no difference. What should I try next?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

Since it is presumably under warranty you should log a support ticket to have it replaced. If you don't for some reason, Google for Quest Stick Drift to find cleaning and module replacement options.

View solution in original post

2 REPLIES 2

Since it is presumably under warranty you should log a support ticket to have it replaced. If you don't for some reason, Google for Quest Stick Drift to find cleaning and module replacement options.

Thanks! Because we are in Australia and not the US, it seems like we aren’t able to get a replacement sent out, but your suggestion to look up “stick drift” seems to have sorted it out for now 🙂