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Legit order cancelled - 2 days and no reply from support

Anonymous
Not applicable
Hi,

I'm really frustrated and hope someone from Oculus reads this and is able to help.
My order (delivery April) was cancelled two days ago.

It was an order with shipping(no forwarding address) and billing address in Germany paid with a German credit card.

Of course I contacted support but I did not get any feedback and have not the slightest clue what is going on.

So...anybody...help?!

5 REPLIES 5

Anonymous
Not applicable
wait mate i waited about 2 weeks and 2 days to get reply LOL

Nelsan
Explorer

Anonymous
Not applicable
@nutkunkup oooh damn ^^ my last ticket was solved in 5 hours or less, that's why my expectations are off ^^

 @Nelsan I love you too 😘

Anonymous
Not applicable
Did your CC company reject the purchase?

Did you go over your balance?

Was your info correct?

Anonymous
Not applicable
Nope
Nope
Yes
😞