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Link Cable/Airlink Desktop Mouse Disappearing

croquempuff
Honored Guest

Every time I use a link cable for my Quest 1 or airlink for my Quest 2, when I open up my desktop while using the VR I'm unable to use my mouse or interact with my desktop with my controllers at all. I've never had my mouse disappear and it only appears if I just use it manually out of VR. Are there any fixes to this? 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello, @croquempuff! We have found some helpful links that might better assist you with the issues you are having regarding your link cable for your Quest 1 and issues with your Air Link for your Meta Quest 2. Please take a look at the two links provided: 

 

  1. Requirements to use the Meta Quest Link 
  2. Troubleshoot your Meta Quest Air Link connection.

If this did not help resolve your issue, please do not hesitate to reach back out to us so that we can further assist you regarding the issue you are having. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again @croquempuff! We're spinning the block to see if the link provided was able to resolve your issue. If you find that you need further assistance, please don't hesitate to reach back out to us! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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