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Link Cable

Prancing-Horse
Honored Guest

‎04-07-2021 09:46 AM

I get the message “USB Device has exceeded the power limits of its hub port” on my Windows 10 PC when I connect my Oculus link cable to my Quest 2 and will not  make the connection.  I can, however, take my regular charging cable and connect.  How can I fix this?

 

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1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

‎04-11-2021 07:30 AM

Hello @Prancing-Horse , If you haven't already please open a support ticket with us here and we will be happy to assist you. Thanks!

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