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Link - Stuck on the loading screen

Oranim12
Honored Guest

Good morning or evening depending on where you all live!
I've recently bought myself a Link cable (a third-party USB-A to USB-C one because my allowance ain't much 😭) and it works pretty well, actually! Just that I had to go into the Debug Tool to check some settings to make sure I don't get dizzy, with advice from a friend who knows what they're doing.

But the thing is, every time I've tried to launch Link as of late, it gets stuck on the loading screen. The black screen with the big Meta logo in white, I mean. Not a total black screen. Even stranger, the Meta Quest Link app doesn't seem to recognise my headset at times, always thinking it's out of battery. Today, I even realized that, despite being plugged into my computer already (into a USB 3.0 port at that!), the connection speed test didn't even work. (This also extended to the headset, where the PC wasn't recognised despite being plugged in.)

It's really confusing and I'm hoping someone may have a solution to this, cause I'll really appreciate it!
Thanks in advance!

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