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Link

OllieIsMonke
Honored Guest

I have a link cable, but when I try to use it, all it says is to allow data transfer. It won't actually connect or anything. Plz help.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello there! We definitely don't like to hear this is happening to you, so we would like to step in and help you! When the Link connection is not being recognized, please try connecting the Link cable to a USB port in a different location on your computer. 

 

Please also ensure the software is up to date on both your PC and your Quest device, and reboot your PC  and headset. 

 

We also would love for you to check out this link here, https://ocul.us/35QUrzT! This link will lay the foundation of what you need for the Oculus link to work smoothly with your PC. 

 

If this doesn't bring any results, then please feel free to private message us and we will be sure to take care of you, after all you're apart of the Oculus family! 

 

Please click here https://metaque.st/CommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Are you remembering to select Deny when the message comes up? If you allow data transfer, you disable Link. Data transfer is used to move files to and from the headset.

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