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Loading into a game causes me to get taken to a grey void.

axlep11
Honored Guest

When I try to load into a game, I can play it for about 30 seconds and then it takes me to a grey void with a grid pattern on the floor, I have tried resetting different games, nothing has worked. It's not like a balck void with nothing, Its fully 3d, and it's almost like loading into a different game. If anyone can help, much appreciations.

2 REPLIES 2

axlep11
Honored Guest

It has never done this like this before, it was working just fine yesterday.

 

Choleni
MVP
MVP

Hi @axlep11 🙂

I saw some other posts with that issue.....maybe an issue with the recent firmware version??

Stuck in a grey box when I try to open any game - Meta Community Forums - 1309333  

Stuck in a grey box whenever I open a game on Ques... - Meta Community Forums - 1309190  

You should send a bug report.

Report a bug on Meta Quest | Quest help | Meta Store 

You should also open a support ticket about your problem.

You can do that via email, chat or whatsapp here:

Get support | Meta Store 

 

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