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Loan Echo 2 Won’t Start

neoclasiccl
Explorer

I bought lone Echo 2 recently and cannot get it to play.  Loan echo 1 works fine.  When I try to start lone echo 2 after the start screen where are you can set up colorblind mode nothing happens. I can see the environment, but there’s no menu to start the game after the setup start screen.  I can hear sounds and the white dot can be moved around with a grey starfield environment but there is no menu to start playing.  Very frustrating!  It’s not the black screen error I have read about which I tried that fix but didn’t work.
Quest 2, Asus Strix 16 laptop,  RTX4090,  64gb, intel 14900HX,  Windows 11 pro.

hopefully someone has seen this issue since I haven’t found anyone online that has that problem.

1 ACCEPTED SOLUTION

Accepted Solutions

After three try’s finally got a download to work.  One of the loan echo files was being reported as a virus false positive.  Now to run the game I had to report as a false positive to keep my antivirus from quarantining the problem file.  Now I can play the game.

 

View solution in original post

7 REPLIES 7

MetaQuestSupport
Community Manager
Community Manager

Hey There, Thanks for posting,

 

It's never ideal when your wanting to get into a game and there's obstacles in your way. I can see you have tried lone echo 1 which you say works fine, Would you be able to try another game to double check if this could be a problem specifically with Lone echo 2.

 

Please keep us updated on your situation, Hopefully you'll be able to get back into the body of Echo one in no time!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I played 20 of my VR games and they all work perfect on meta and steam.  But right now Well I’m not very happy.   First off Meta store servers are terrible.  First they are ridiculously slow to download 12 hours the first time I downloaded the game and I have a 500mbps connection.   I decided to redownload the game since ifigured maybe corrupt game files well that was a mistake.  The download keeps stopping and even when it’s almost done and quits and you start the download back up it wants to redownload the whole thing again.  That’s pathetic at least others like steam continue from when you left off.  This is horrible.  3 times it got close to finishing (all at a different amount downloaded). And it stopped.   Before anyone says to check my connection I Downloaded 3 steam games today perfectly.  So what’s the deal you need to fix these servers.  I have read posts going back for years about how bad these servers can be.  If this isn’t resolved soon I will be contacting my credit card company.

Hey!

Thank you for letting us know the issue. We don't want our customer to face such issue.

Can you please reach out to our DM's, so that we can look into the log files and try to sort the issue as soon as possible.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey!

If you are finding problem in sending log files, please send the log files to our email support team  https://www.meta.com/help/support/.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

danr2.408810
Honored Guest

ye

Hey, @danr2.408810 

 

If you are having any issues with your PCVR device and require some assistance.

Please don't hesitate to reach out to us privately and we can investigate this in more detail with you!

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

After three try’s finally got a download to work.  One of the loan echo files was being reported as a virus false positive.  Now to run the game I had to report as a false positive to keep my antivirus from quarantining the problem file.  Now I can play the game.

 

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