I recently moved to a different country and got a new VR and I wanted to log in using my old account but then I realized I could not because whenever I tried logging in it would ask me to get a message called from my phone number and since I'm in a new country I can't get the SIM card and I have no idea what to do. I could not contact meta and I could not log into my old account since I got locked out and now I just created this account so I can speak and hope that I find a solution because I can't actually get a new account because I have a lot of things on that one. I have access to my email and everything. the only thing I don't have access two is the messages I have. my phone number SIM but I can't get messages from it.
Hey there, thank you for getting in touch with Meta Quest Support!
We're keen to help you get logged back in, so if you can please get in touch with us over Private Message so we can gather a few details, we can help you out!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, thank you for getting in touch with Meta Quest Support!
We're keen to help you get logged back in, so if you can please get in touch with us over Private Message so we can gather a few details, we can help you out!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
