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Login issue: 2 factor authenfication

baksoo.2025
Honored Guest

i am logged out of my meta account and i dont know my two step authentication code or any of my recovery codes, what do i do to get back into my meta account? I have tried almost everything!

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey there!

 

We realize you're having issues logging into your Meta account and how crucial it could be to have a smooth Metaverse experience.

 

As we intend to look into this in detail for you, we'd request you to send us PM:

 

Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

kirsika1288
Honored Guest

Hi, i have same problem.. You got any results?

MetaQuestSupport
Community Manager
Community Manager

Hi there, if you are having the same problem, please be sure to send us a private message and we will have a look into this for you.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I tried to reach you, but you said that that you can't deal with this problem..

Hi again, and thank you for your reply.

 

We would like for you to just try to message us once more, and we will see how we can best assist you here.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi there, we just wanted to check if you would require any further support?

 

If so, please be sure to get back to us and we can have a look into this for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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