cancel
Showing results for 
Search instead for 
Did you mean: 

Login

I turned on my oculus and was greeted with a login page. I login with Facebook and it says “are you a new oculus user or already have an oculus account” I click already have an account and login. forgot my password and click forgot password. Now it brings me to page where I put my email in to reset it. When I put the email in it says. You’ve already used this email with a Facebook account. Please go back and login with Facebook.  It’s a big loop and I have tried for 2 days straight and can’t login. Can you please reply and help? Thank you !

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there! We know how important it is to log into your device and jump into VR. Please reach out to us via private message with some basic account details and we would be happy to look into this further. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We know how important it is to log into your device and jump into VR. Please reach out to us via private message with some basic account details and we would be happy to look into this further. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us!