02-07-2025 05:42 PM
Primarily use the Rift S for vr on this PC but would sometimes use the Quest 2 as well with the same problem persisting.
At times the controllers will lose the ability to move around. They will still rotate and buttons still work, only they are stuck in place. I am unable to lift, lower, or move them in any usable fashion. This problem persists over different games.
The only fix we've been able to find is take the headset off for a minute or two, then put it back on and it works again.
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