For several years now, the sound environment has been disappearing in the Quest home environment.I had this problem on the Quest 2 already, now on Q3 and Q3S.It's a bug that bothers me but doesn't seem to bother other people visibly and has never been fixed.It can be easily reproduced by activating the passthrough mode before removing the headset.Just come back a little later, after it has woken up, activate the VR environment again and you will see that there is no more sound.To get it back, you have to select a new environment. Annoying... Is it possible to report this bug and finally fix it?Thank you.
Thank you for taking the time to share your experience and bring this to our attention. We understand that you experienced some issues with the specific sound feature in the Quest Home environment.
We always appreciate reports of broken features and will look into all reports that are submitted. There are two ways to report a bug on the Meta Quest device. If you click here this will direct you to our article which instructions on how to report a bug on Meta Quest via your headset or the Meta Horizon mobile app.
If you need additional help with your device, you can contact our Support team directly from the official Meta Quest Help Centre website anytime and they’ll be happy to help you.
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