04-04-2025 12:49 PM
Hello everyone,
I am posting here because I lost access to my legitimate business page on Facebook, and I cannot find any way to get help from Meta support.
Here is what happened:
A former employee was the admin of our business page.
Even after trying to remove them, their name and email are still linked to the account.
When I try to recover access or reset the password, the recovery email still shows their name.
I cannot request removal, reclaim the page, or get any response from Meta.
The Meta Business Suite does not show any issues, but I still cannot manage the page.
Since there is no direct support from Meta, I am asking here:
Has anyone successfully recovered a business page in a similar situation? Any advice or alternative methods would be very helpful.
Thank you.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset