Thanks for bringing this to our attention. We would like to take a look at your account to see what's going on here. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
When you purchased the "Whole in One bundle" I am assuming you were still in your trial period of meta + and you had already redeemed the main game. When you purchase a bundle and you already own (bought or redeemed) the main game if the main game is part of the bundle you will see that the bundle cost is reduced as you already have the game. When you bought "Whole in One bundle" you only bought the DLC's contained within that bundle as the game itself was excluded from the deal price. Now that you no longer subscribe you lose the ability to play the game unless you resubscribe or buy the game. Seeing as you have bought DLC you are probably better buying the game rather than resubscribing just for this game as eventually the game will fall out of the catalouge and you will again lose access.
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
