11-01-2022 03:12 PM
My headset kept nagging me to make a meta account so I did now if I go on the oculus app on desktop or pc it says I don’t have any of my games, move isn’t synced and I can’t cast. The games are still in the headset but when I try to buy a game it still tells me to make a meta account, I checked and my Facebook and meta accounts are still linked
11-02-2022 05:38 PM
Hey hi! We know missing apps are pretty discouraging, so we'd be glad to lend a hand.
We do want to share that some users have reportedly made a second account when trying to log into their existing one, which could be the case here. However, we will need to look a bit deeper into this.
In order to do so, we'll require some sensitive information. Please feel free to shoot over a PM where we can help get you into the proper account!
11-03-2022 04:29 PM
Hey hey! Just reaching back out to see if you were able to send us a PM for your issue.
Looking forward to seeing you on the other side!