Hi I recently powered up my quest after 3 years. After an annoying pairing process and logging in, I can’t find any of my games. It’s like a fresh account.
Did you convert to a Meta account? If you didn't, the chances are your old Oculus account was deleted earlier this year, as signposted a number of times. If you contact support with evidence of your game purchases, they may be able to do something for the new account.
Did you convert to a Meta account? If you didn't, the chances are your old Oculus account was deleted earlier this year, as signposted a number of times. If you contact support with evidence of your game purchases, they may be able to do something for the new account.
The support for Oculus accounts ended by December 2022. 2024 people received emails as a last reminder to convert their accounts until end of March because those accounts will be deleted, More than a year for doing some clicks.....you didn't have to be very fast😉
Email is the way - the only way - for Oculus/Meta to reach out to you personally. Nobody expect that you check your emails daily..... but not doing it for months sounds strange.
Anyways...... maybe support is still able to restore your account/games. Send a PM @MetaQuestSupport. Click on their name and then click the "send message" button.
