07-08-2024
05:29 AM
- last edited on
07-09-2024
03:25 PM
by
The_1st_Dark_Lo
Hi I recently powered up my quest after 3 years. After an annoying pairing process and logging in, I can’t find any of my games. It’s like a fresh account.
how do I get help recovering my purchases?
Solved! Go to Solution.
07-08-2024 05:46 AM
Did you convert to a Meta account? If you didn't, the chances are your old Oculus account was deleted earlier this year, as signposted a number of times. If you contact support with evidence of your game purchases, they may be able to do something for the new account.
07-08-2024 05:46 AM
Did you convert to a Meta account? If you didn't, the chances are your old Oculus account was deleted earlier this year, as signposted a number of times. If you contact support with evidence of your game purchases, they may be able to do something for the new account.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
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