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Lost all of my games.

UniversalTRiPP
Honored Guest

So, i had over $300 worth of games when my Facebook account was permanently banned two years ago, leaving me without access to any of my purchases. Any chance of me being able to get the games from that account transferred to my new meta account? I honestly have felt so ripped off, hear it is two years later that i haven’t bought a single new game for it or even considered purchasing a quest 3. Could you imagine if Sony permanently banned your account rendering every game you ever purchased useless, or Microsoft or Nintendo? My Facebook account is banned so i lose $300 worth of purchases, that’s pretty crazy. And if nothing can be done i can promise i will never purchase anything from Meta again. And I’m the guy who has spent over $4,000 on COD, over $7,000 on Rush Royale, over $2,000 on Monopoly Go. So, when after only 3 weeks of purchasing my oculus, my account was banned and i lost all of my games, not only did it piss me, off but it probably cost you guys a few thousand. Now I’m seeing you actually FINALLY have some real help for this…so what’s up…can i get my games back or what?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @UniversalTRiPP. We see that you have some questions about getting back your games from your other account. We understand how you feel, and we do get where you are coming from, seeing as we are also gamers. Still, you have violated Facebook's Terms of Service, and your Meta account that was associated with it was permanently deleted. We cannot transfer your games or associated items from your previous account to a new one. You can view our Terms of Service here, but also know that we still follow Meta's Terms of Service as well as our own. If you have any other questions, please let us know. We hope you enjoy the rest of your day!

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