02-13-2025 06:56 PM
I haven't played in a while because ended up with cancer and was busy with that. I'm on the mend and tried to get back on had to do a factory reset because it said my account was deleted from Oculus to this new Meta. I have all the receipts. How do I get them back?
02-14-2025 01:01 AM
Hi @lillygriffin.2025 🙂
Sorry to hear about your illness.
Yes, Oculus accounts that weren't migrated to a meta account by the end of March 2024 have been deleted.
You should talk to @MetaQuestSupport, they may still be able to help restoring your account.
Click on their name to visit their profile page, then click the "send message" button.
Good luck and get well soon🙂
02-14-2025 08:32 AM
I really appreciate your help.
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