Yesterday I started having tracking problems while playing . It would jump to the home screen and the message would pop up . Today I reset the glasses from the meta app and the controllers are not working . I am at l first screen of configuration of the controllers but they go . I have tried leaving the meta and A buttons pressed and also the B button. From the app I can't pair them either because when I reset the glasses they no longer appear.
02-28-202410:02 AM - last edited on 02-28-202410:05 AM by AliceinVRworld
Hello there @Aaronwilzig. Thank you for reaching out regarding the experience you're having with our device. We know the importance of being able to get back on track and enjoy your VR experience.
In addition, we see that we are already in contact with you via private message. We can continue through there and give you the assistance you need. Thank you for your patience on the matter and we want to wish you a great day!
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