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Lost controllers

LooCoReZ007
Honored Guest

Is there anyway I could get both of my quest 3 controllers replaced cause I lost cleaning my room.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, 

 

We would like to look into what the best option is for you getting new controllers and get you back into the Metaverse. 

Can you please reach out to our support team to get some help, they will be able to work through this with you and advise you on the best steps to take next.

 

To do so, feel free to send us a DM, to do so please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

user_901925786032222
Expert Consultant

Your only likely solution is to buy replacements. Meta have no responsibility for carelessness.

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