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Lost game

XxCindyLouxX
Honored Guest

The game I purchased has disappeared and unable to play yet shows in my purchases. I have had the game for awhile & well into play.

XxCindyLouxX

Star Wars Tales from the Galaxy Edge
3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi, @XxCindyLouxX! We see that you're experiencing some trouble with a missing game on your account. This is absolutely not an issue any user should have to deal with, we know how concerning this has been for you, so we're reaching out to see if you still need assistance with this. Let us know and we can continue from there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yes I still need assistance to retrieve missing game purchased

Howdy, @XxCindyLouxX! I appreciate you for letting us know those details. Considering we want to make sure you're well taken care of, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to working with you, and thank you for your patience! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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