08-15-2023 02:55 PM
The game I purchased has disappeared and unable to play yet shows in my purchases. I have had the game for awhile & well into play.
XxCindyLouxX
08-17-2023 03:43 PM
Hi, @XxCindyLouxX! We see that you're experiencing some trouble with a missing game on your account. This is absolutely not an issue any user should have to deal with, we know how concerning this has been for you, so we're reaching out to see if you still need assistance with this. Let us know and we can continue from there!
08-17-2023 03:46 PM
Yes I still need assistance to retrieve missing game purchased
08-18-2023 08:30 AM
Howdy, @XxCindyLouxX! I appreciate you for letting us know those details. Considering we want to make sure you're well taken care of, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to working with you, and thank you for your patience!
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